UPDATE on Oct. 13 at 6:01pm: By 4:37pm, all affected services were restored, according to health tech agency Synapxe.
\n\nAll three public healthcare clusters in Singapore — NHG Health, National University Health System and SingHealth — are experiencing connectivity issues that is affecting some services.
\n\nThe affected services include patient-facing systems like appointment booking through call centres, visitor registration and billing enquiries.
\n\nIt was reported earlier today (Oct. 13) that call centre lines across NHG health, including four hospitals, were temporarily unavailable.
\n\nThe service disruption then grew to include National University Hospital and Singapore General Hospital by noon time.
\n\nIn a statement on Facebook, national health tech agency Synapxe said that as a result of the connectivity issues, patients and visitors may experience longer waiting times for some services as a result.
\n\nSynapxe also noted that there is no indication that this is a cyber incident.
\n\n"We understand the inconvenience this may cause, especially for patients and visitors who are at our healthcare institutions," Synapxe said.
\n\n"We sincerely apologise for the disruption and thank you for your patience and understanding. We will continue to keep you updated as services are progressively restored," the agency added.
\n\nThe agency also said that…
Original source: https://mothership.sg/
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